Direct News

Inclement Weather Update

Inclement Weather Update

Important Notice from the Dark Horse Direct Team:

We have been experiencing power and network outages due to inclement winter weather. This has caused a delay in our customer service response time and delays in shipping orders for in-stock items. As our number one concern is the safety and well-being of our staff, we will resume shipping orders once it is safe to do so.

As of today (February 19, 2021) power was restored to most of our office buildings; however, our warehouse and shipping teams are currently without power. We are working diligently to restore our services to better assist you. We apologize for any inconvenience and appreciate your patience!

Please do not hesitate to contact us via our Contact Us page or directly emailing us at: directhelp@darkhorse.com if you have any questions or concerns regarding your Dark Horse Direct orders.

Cheers!
The Dark Horse Direct Team
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